Privacy Policy
Last updated: 20 May 2025
Le Pack Sàrl ("Le Pack", "we", "us") runs the website lepack.ch and offers dog day‑care services in Geneva, Switzerland. We follow the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU GDPR.
What data we collect

• Contact details – name, email address

• Booking & payment info

• Messages you send us (email or contact form)

• Website usage data (IP address, cookies, analytics)

Why we use it

• To confirm bookings and take payments

• To answer your questions

• To run and secure our website

• To meet legal and accounting duties

Who sees your data
We share data only with trusted service providers (e.g. payment processor, web host) or if the law requires it. We never sell your data.
How long we keep it
We keep personal data only as long as needed for the purpose it was collected and to meet legal retention rules (usually up to 10 years for bookkeeping).
Your rights
You can ask to access, correct, delete, or object to the use of your data at any time.
Contact us
Le Pack Sàrl
Rue Maunoir 29, 1207 Geneva, Switzerland
Email: info@lepack.ch
If you believe your data has been handled improperly, you may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).